Concussion Expert

If it was an accident, the sooner you know, the quicker you can act.

Our Pediatric Care team includes:

What do Concussion Experts do?

Concussion expert will assess your child after an injury or accident to confirm concussion. Either way, they'll develop a personalized program to treat the bump, blow or jolt; and help you manage symptoms of concussion.
You'd call KixCare for a concussion expert if you noticed one or more of the following after a blow to the head:

Access our network of healthcare professionals with Kix360°

Experience Kix360°

$33

/month, paid annually

24/7 Pediatric healthcare experts.
No more wait times.

Skip the waiting room, resolve your concerns, and get specialized care by video or message with 24/7 access to KixCare’s Pediatric Registered Nurses. No appointment necessary. Our nursing team is supported by specialized Nurse Practitioners and Pediatricians, available through video appointments and conveniently scheduled by your KixNurse based on availability. Online access to our pediatric health care resources are also included.

1

Connect your way with a KixNurse

Start a conversation with pediatric nurses through whatever's convenient for you. The team is available through phone, message, or video.

2

Receive your detailed care plan

Receive trusted care and wellness advice based on best practice pediatric frameworks. Clear next steps for any symptoms your child is experiencing provide a path forward.

3

Relax, your child is in good hands

Our specialized care team provide proactive care with follow-up reminders and helpful parent education resources tailored to your location and your child's age.

Pediatric healthcare experts available virtually

One-time Appointment
Free with a valid health card in Quebec. KixOne is now available in Ontario, Manitoba, Nova Scotia, and Newfoundland for $59 for a single appointment.
Kix360° Membership
$59 per month. Your family will receive 24/7 access to Pediatric Registered Nurses. Our pediatric nursing team is supported by specialized Nurse Practitioners who can diagnose, prescribe, and make referrals as needed to Pediatricians and Allied Health Professionals. Online access to our pediatric health care resources are also included.

Meet KixCare's providers

Comprehensive care starts with a focus on kids. KixCare’s Pediatricians and Pediatric Healthcare Professionals are equipped to help with the most common issues in children.

Meet KixCare's Caring Providers

Dr. Harley Eisman
Dr. Harley EismanPediatrician, MDCM, FRCPC
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Dr. Harley Eisman completed his medical school and General Pediatric training at McGill University. Subsequently, he completed a Fellowship in Pediatric Emergency medicine at the Montreal Children’s Hospital, where he has been on staff since 1997. Dr. Eisman recently completed a 13-year tenure as Director of Pediatric...
Leanne Matlow
Leanne MatlowCognitive Behavioural Therapy Counsellor
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Leanne is a cognitive behavioural therapy counsellor with a private practice specializing in anxiety for children and adolescents. She is trained as a teacher and guidance counsellor, with a Master's from Toronto’s Institute of Child Study, OISE and certificates in CBT from the Beck Institute in Philadelphia. Leanne is a...
Dr. Janaki Vallipuram
Dr. Janaki VallipuramPediatrician, MD FRCPC
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Dr. Janaki Vallipuram completed her medical degree and pediatric training at the University of Toronto. She started working as a hospital-based general paediatrician in 2017. She currently works at The Hospital for Sick Children (SickKids) and Markham Stouffville Hospital. Her interests include quality improvement and medical education...
Jennifer Welch
Jennifer Welch Lactation Consultant, IBCLC
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As a member of the health care team, Jennifer, who is an IBCLC provides clinical lactation care. She is an expert in lactation care. With over a decade of experience working with families as an IBCLC (International Board Certified Lactation Consultant), Jennifer is highly skilled and experienced in providing care for all types of situations...
Laura Leslie
Laura LeslieConcussion Specialist, B.Sc., CAT(C), D.O.
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Laura is an Osteopath (D.O.) and Certified Athletic Therapist (CAT(C)) with 30 years of clinical experience working with adult and pediatric concussion patients specializing in the clinical assessment and treatment of concussions and post-concussion syndrome. Laura is an international speaker on the assessment and treatment strategies..
Dr. Sumeet Sadana
Dr. Sumeet SadanaPediatrician, MBBS, FRCPC
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Dr. Sumeet Sadana is a Consultant Pediatrician and the owner of Capital KidZ Medical Centre in Ottawa. He has particular interests in ADHD and infant growth & development, and has also been providing virtual care services for over 10 years. He is a member of the Department of Pediatrics at the Queensway...
Dr. Mark Tessaro
Dr. Mark TessaroPediatrician, MD, FRCPC, RCPSC (PEM)
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Dr. Mark Tessaro completed his Paediatrics residency and Paediatric Emergency Medicine fellowship at the Hospital for Sick Children in Toronto. He then completed a fellowship in Pediatric Emergency Medicine Ultrasound at Maimonides Medical Center in Brooklyn, New York. He focuses on technology...
Melissa Oziel
Melissa Oziel Speech-Language Pathologist, M.Sc.SLP
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Melissa Oziel is a registered speech-language pathologist with a Masters of Science from Columbia University in New York City. She is the director of The Speech and Language Associates of Toronto, Inc. (SLAT) striving to build a love of communication for all of her clients. Melissa is bilingually certified and has worked extensively with...
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Meet KixCare Caring Providers

Dr. Harley Eisman
Dr. Harley EismanPediatrician, MDCM, FRCPC
Read More
Dr. Harley Eisman completed his medical school and General Pediatric training at McGill University. Subsequently, he completed a Fellowship in Pediatric Emergency medicine at the Montreal Children’s Hospital, where he has been on staff since 1997. Dr. Eisman recently completed a 13-year tenure as Director of Pediatric...
Leanne Matlow
Leanne MatlowCognitive Behavioural Therapy Counsellor
Read More
Leanne is a cognitive behavioural therapy counsellor with a private practice specializing in anxiety for children and adolescents. She is trained as a teacher and guidance counsellor, with a Master's from Toronto’s Institute of Child Study, OISE and certificates in CBT from the Beck Institute in Philadelphia. Leanne is a...
Dr. Janaki Vallipuram
Dr. Janaki VallipuramPediatrician, MD FRCPC
Read More
Dr. Janaki Vallipuram completed her medical degree and pediatric training at the University of Toronto. She started working as a hospital-based general paediatrician in 2017. She currently works at The Hospital for Sick Children (SickKids) and Markham Stouffville Hospital. Her interests include quality improvement and medical education...
Jennifer Welch
Jennifer Welch Lactation Consultant, IBCLC
Read More
As a member of the health care team, Jennifer, who is an IBCLC provides clinical lactation care. She is an expert in lactation care. With over a decade of experience working with families as an IBCLC (International Board Certified Lactation Consultant), Jennifer is highly skilled and experienced in providing care for all types of situations...
Laura Leslie
Laura LeslieConcussion Specialist, B.Sc., CAT(C), D.O.
Read More
Laura is an Osteopath (D.O.) and Certified Athletic Therapist (CAT(C)) with 30 years of clinical experience working with adult and pediatric concussion patients specializing in the clinical assessment and treatment of concussions and post-concussion syndrome. Laura is an international speaker on the assessment and treatment strategies..
Leanne Matlow
Leanne Matlow Cognitive Behavioural Therapy Counsellor
Read More
Leanne is a cognitive behavioural therapy counsellor with a private practice specializing in anxiety for children and adolescents. She is trained as a teacher and guidance counsellor, with a Master's from Toronto’s Institute of Child Study, OISE and certificates in CBT from the Beck Institute in Philada...
Dr. Mark Tessaro
Dr. Mark TessaroPediatrician, MD, FRCPC, RCPSC (PEM)
Read More
Dr. Mark Tessaro completed his Paediatrics residency and Paediatric Emergency Medicine fellowship at the Hospital for Sick Children in Toronto. He then completed a fellowship in Pediatric Emergency Medicine Ultrasound at Maimonides Medical Center in Brooklyn, New York. He focuses on technology...
Melissa Oziel
Melissa Oziel Speech-Language Pathologist, M.Sc.SLP
Read More
Melissa Oziel is a registered speech-language pathologist with a Masters of Science from Columbia University in New York City. She is the director of The Speech and Language Associates of Toronto, Inc. (SLAT) striving to build a love of communication for all of her clients. Melissa is bilingually certified and has worked extensively with...
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What KixCare Parents are Saying

Top-rated Pediatric Care. Patients reviews from Google and Facebook.
4.8-google-review
Carmen Fung
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Easy to book. Knowledgeable and patient pediatrician. Dr Harman really took time to explain everything. Great experience, first time using Kixcare
Maria Nguyen
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Absolutely amazing experience! Same day appointment. The Dr was super patient, kind and helpful. Our daughter wasn't feeling well and we kept trying to call to book an appointment with her pediatrician, thank goodness for KixCare! So glad we found this place.
Emily Chen
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I had a great experience with KixCare and Dr. Kadar. My son was ill and needed to see a healthcare professional ASAP but his pediatrician didn't have any appointments available until weeks later, even though it was an emergency. I tried KixCare and got an appointment the same day. Dr. Kadar was very knowledgeable and informative and gave me plenty of opportunities to express my concerns and ask questions. We will definitely be using this service again, highly recommend!
Natasha Grieco
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What an excellent experience! We were able to get an appointment very quickly. From start to finish, I was impressed with the communication and reminders for our appointment. Dr. Sadana was absolutely lovely and is so professional. He took his time with us and I really appreciate that. I wish we were in the Ottawa area because I would love to have him as our pediatrician. I'm so glad you offer such a wonderful service and have already recommended KixCare to other moms. Thank you so much.
Candice P
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Such a wonderful program to have access to! It was easy to make an appointment, followed up with text & email confirmation and reminders. We even had someone call us to ensure we received the link to our virtual appointment and that we were not experiencing any technical issues. Dr. Fahad Masud (a pediatrician at CHEO) was on time, very friendly, and really took the time to understand our concerns and provide a thorough treatment plan. I couldn't be happier!
Jessica Purdy
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KixCare deserves all the praise. They have been instrumental in having my toddler seen by a professional and courteous pediatrician in a timely manner twice now. They have come in so handy at a time when my daughter’s own pediatrician couldn’t see her quickly enough, and have saved us a couple unnecessary visits to the emergency room. Love KixCare and our family is very grateful to this team!
Jho Krisann Legaspi
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It’s a convenient way to see a pediatrician. It’s easy to book an appointment, and we got constant reminders. I personally like the experience. The team is also so prompt in replying to emails. Thanks so much to KixCare team.
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What is KixCare?

Your Kix360° membership gives you 24/7 video and messaging access to Pediatric Registered Nurses supported by Nurse Practitioners. You also get:

  • Unlimited visits per family, no matter how many children you have! 
  • Personalized care plans for a number of pediatric health concerns, including: fever, nausea & vomiting, cough & cold, constipation or diarrhea, rashes, mental health concerns, medical forms, and prescription refills. 
  • Parent education and support for your child’s growth and development, including concerns such as developmental milestones, potty training, lactation support, and healthy sleep tips. 
  • Referrals to Pediatricians and other members of our specialized healthcare team as needed.
  • Requisitions for imaging and lab work. 

Note that appointments with other specialists are not included in the membership fee and additional fees may apply. See “What does it cost?” below for more information.

Your Kix360° membership includes access to many valuable services, however, it does not include: 24/7 or on-demand access to doctors or Pediatricians. It also does not include immediate access to our team of Nurse Practitioners. 

Initially, you will be connected with a Registered Nurse, and if necessary, you will be referred to a Nurse Practitioner who can provide prescriptions, diagnoses, and specialized pediatric referrals. Kix360° is a virtual pediatric service – you cannot book in-person appointments with our KixTeam, but we can refer you to in-person clinics and/or specialists as needed.

We understand that there may be circumstances beyond your control, and you might need to cancel your appointment. KixCare is passionate about increasing access to care for all Canadian kids. As a courtesy to other kids waiting for appointments, when you need to cancel your KixOne visit for any reason, please do so by sending an email to support@kixcare.com and/or calling our applicable patient care support phone number. A refund may or may not be available, as per our cancellation policy:

You will receive a 100% refund if you cancel an appointment at least 48 hours before the start of your appointment.

You will receive a 50% refund if you cancel an appointment between 24 and 48 hours before the start of your appointment.

All appointments canceled within 24 hours of the start of the appointment (including same-day appointments, no-shows or late appointments), will be charged in full and will be non-refundable. If your appointment is canceled by the healthcare practitioner, a full refund will be issued by KixCare.

We’re here to help. Please reach out to support@kixcare.com if you have any concerns or need to discuss exceptional circumstances.

Annual memberships can be canceled at any time, however, refunds will not be issued for the unused portion of the year.

Monthly memberships can be canceled at any time after the three-month initiation period. Following the initiation period, monthly memberships must be cancelled at least 5 days prior to the next billing cycle in order to avoid further charges. Unused portions of any month will not be refunded. 

You and your family will continue to have access to your Kix360° membership services up until your next billing date following your cancellation.

You can cancel your KixOne appointment by sending an email to support@kixcare.com. You may also call to cancel your appointment at 416-343-0061. For Quebec appointments, please call 438-896-2662.

Please review our cancellation policy for information on cancellation fees and refunds. 

To cancel your Kix360° membership, email support@kixcare.com and complete the cancellation request form that will be shared with you. Our platform currently does not support self-cancellation functionality. 

Yes, you’ll need a referral to speak to a Pediatrician or Pediatric Specialist. Nurse Practitioners can provide prescriptions, diagnoses, and referrals – including to Pediatricians. Please note that in Quebec, KixCare urgent care visits are with Pediatricians via video call.
We treat all kids and teenagers, from the ages of 0-17.

Our KixCare team proudly offers ongoing education & support and (non-life threatening) urgent care that is high-quality, safe, and accessible. You can use Kix360° to address any health concern that you would typically visit a walk-in clinic for. These include:

  • Fever, viral illness, earache or infection, red eyes
  • Chronic cough, asthma
  • Nausea and vomiting 
  • Abdominal pain, constipation or diarrhea
  • Rash, dermatology
  • Infant feeding, colic, or digestion
  • Minor injury, concussion, sprain, or strain
  • Mental health or behavioural issues
  • Developmental issues
  • Academic performance
  • Headache

If our Pediatric Experts cannot help you virtually, we will make every effort to direct you to the appropriate in-person care for your kid.

With Kix360°, you can message or video call with a Pediatric Registered Nurse. Appointments with Nurse Practitioners are through video calls. Our Nurse Practitioners can make referrals to one of our Pediatricians as needed.

With KixOne, your appointment will be with one of our Pediatric Nurse Practitioners via video call. Our Nurse Practitioners can make referrals to Pediatricians and Pediatric specialists within or outside our network. 

In Quebec, KixCare urgent care visits are with Pediatricians via video call.

KixCare doctors are equipped to write prescriptions and provide referrals for lab work, in-person care, or Pediatric Specialist services. KixCare pediatric nurses can refer as needed to other pediatric experts as well.

We understand that family doctors may not always be available, so we welcome patients who need care outside of visits with their regular provider. We do not want to replace your trusted family doctor, we’re simply working to increase access to quality pediatric services for all Canadian kids!